Most common questions

How much does shipping cost?

Shipping cost varies all around the world, we ship from your closest warehouse location. The price may vary between 15 and 50 USD.

Where do you deliver?

We deliver across the world. Our distribution warehouses are located in the United States, United Kingdom, and France.

What payment methods do you accept?

We accept Visa, Mastercard, or American Express credit, as well as PayPal.

Tracking & delivery

When will my order be shipped?

We strive to have standard in-stock orders dispatched within 48 hours of your order being placed and paid for.

Can I change my delivery address?

Yes, you may change your delivery address (assuming your order has not been delivered). We recommend calling us immediately upon realizing that your order's address may be wrong. If your order is already in transit, additional freight charges may be incurred.

How can I track my order?

Returns & Refunds

What is your Returns Policy?

You have 30 days from the moment your order's been delivered or made available for collection to return an item.

For all returns, we aim to refund you within 14 days of receiving the returned item.

If for some reason you are unable to return an item to us within the above timeframe, please get in touch - but we can't promise we will accept it, and any refunds may be made by way of a gift voucher.

How do I return something to you?

Once your return has been received by our warehouse, we'll email you to let you know whether a refund has been issued.