Our Refund Policy

Refund Policy

Returns & Refunds

Thank you for choosing us for your fresh flower needs! By using our website, you agree to our Return and Refund Policy.

Because our beautiful flowers are perishable and sensitive to temperature changes, we generally do not offer refunds or accept returns. This helps us ensure that every bouquet you receive is fresh, vibrant, and of the highest quality.

We understand that sometimes things don’t go as planned. If you receive the wrong item or if your order is delivered to the wrong address due to an error on our part, please don’t hesitate to reach out to us. We want to make things right and will review such cases carefully to find the best solution for you.

To help us assist you quickly, please contact our friendly customer support team with your order details and, if possible, photos of the issue. We’re here to listen and support you every step of the way.

Your happiness means a lot to us, and we’re committed to providing the best experience possible. Feel free to get in touch anytime — we’re always happy to help!